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Barbour Repairs, Re-waxing & Alterations

If you would like to re-wax your garment yourself we recommend you use either Barbour’s own Thornproof Dressing, or Nikwax Wax Cotton Proof (a product developed in conjunction with Barbour).

The D270 Thornproof Dressing and Nikwax Wax Cotton Proof can be purchased from this section of our website www.countryattire.com/accessories/garment-treatments

Barbour offers a comprehensive reproofing, repair and alteration service. With regular maintenance, a Barbour waxed jacket should give you years of wear.

To take advantage of Barbour's reproofing and repair service, you can send it directly to Barbour.

If you would like to return your garment directly to Barbour follow these simple steps:-

Tell Barbour what you want...

Just complete, print off and return the Barbour Garment Repair Form with your garment to the following address:
J. Barbour & Sons Ltd
Customer Services
Simonside
South Shields
Tyne & Wear
NE34 9PD

How much will it cost you?

Prices for common alterations and repairs can be seen on the Barbour Repair page by clicking HERE. For any special requests please contact Barbour Customer Services on 0191 4274210 (or via customer.services@barbour.com) to determine the price of the repair or alteration. Payment should be made at the same time as returning the garment to Barbour. (e.g via Cheque or by providing Credit Card details, Please note all cheques must be in Pound Sterling).

How long will it take?

Barbour will give you an estimated delivery date via the internet once they have received your garment and payment. We recommend that you pay for postal insurance when you return your garment to Barbour. (from your local Post Office).

Please note that the comprehensive repair and reproofing service they offer is for Barbour Waxed Cotton garments only.

If you have any queries regarding non-waxed garments, please contact Barbour Customer Services on 0191 4274210 (or via customer.services@barbour.com) before sending your garment to them.

Comprehensive care information is also contained within the Barbour care leaflet that you should have received in the front pocket of your waxed cotton jacket. If you have mislaid your care leaflet please email Barbour Customer Services at customer.services@barbour.com for a free copy.

For enquiries regarding a Barbour product with a suspected manufacturing fault, purchased from Country Attire we recommend contacting Barbour Customer Services, who will advise on the replacement or repair of the item subject to the terms of the Barbour Guarantee. If you prefer to contact us at Country Attire we will also be able to assist you; but as we return faulty items to Barbour for inspection it is normally quicker to contact them directly. Your statutory rights are not affected.

If you wish to contact Barbour directly by telephone their UK Customer Services Office phone number is 0191 427 4210, their email is: customer.services@barbour.com

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