Exceptional Customer Service
Bought a pair of Hunter wellies for my mum, when they arrived they where too small - she wanted a size 5. Sent then back free of charge and I got an email 2 days later to say they didn't have a 5 but gave me other options. I phoned them with my new colour in a size 5. Unfortunately when my email arrived to say they where being dispatched it still said size 4. I rang them back and they where very apologetic and said they would sort the error. 10 mins later I had a new email to say they where being dispatched in the correct size. They arrived the next day. The staff on the phone where brilliant and the quickness of the whole process is spot on. Would highly recommend to anybody!