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Terms & Conditions

Your statutory customer rights are not affected.


Seller means Country Attire Ltd. (PO BOX 188, Stockport, SK6 0BD) registered as a Limited Company in the United Kingdom, Company Registration Number 05911933 (Registered Office – Bluebell House, Brian Johnson Way, Preston, PR2 5PE, U.K.) and the company's web sites,,,


means the person or company to whom this document is addressed.


These terms and conditions are applicable to the supply of products made by the Seller, hereafter referred as Country Attire Ltd., to the buyer hereafter referred as the Customer.



All prices are quoted in British Sterling both Net and inclusive of VAT (as may be prescribed by law from time to time), unless otherwise specified.


Prices are inclusive of postage and packing worldwide.


Payments are made in British Sterling by one of the following payment methods; Major credit cards as listed: Visa, MasterCard, Delta, Cirrus, Maestro, Visa Electron & American Express & Amazon.

Paypal to

Payment is taken at when the order is placed. All orders are subject to security checks to protect our customers. You may be contacted by our customer care team to confirm payment details.


As per the Consumer Contract Regulations (2013) Country Attire is under a legal duty to supply goods that are in conformity to the contract. Country Attire Ltd reserves the right to cancel any order up to the point of delivery.


Country Attire Ltd. shall retain the property of the goods until full payment has been made by the customer and has been received.


The risk in the goods shall pass to the Customer on delivery, as defined in clause 6.3 below.


6.1 Delivery dates:

Any date provided for delivery should be considered as indicative, it is our policy to dispatch all orders placed by 4 p.m. U.K. on the same day, but this cannot be absolutely guaranteed. Any products not available at the time of your order will be sent to you as soon as possible, we will inform you via email in the unlikely event of any delay. Country Attire Ltd. cannot be held responsible for delays to deliveries caused by couriers or any other third party.

When placing your order you should receive an automatic order confirmation email. Unless explicitly requested all our communication with you will normally be made through email, it is therefore imperative that you correctly state your email address when ordering.


We deliver anywhere worldwide, including BFPO. Orders will be shipped via Courier or Royal Mail, orders over £100 GBP in value will require a signature on delivery, except where specifically requested otherwise by a customer (at their own risk). Packages over £100 GBP in value arrive within 1 working day in the UK (unless a different delivery day is requested at checkout). Orders delivered to addresses outside the U.K. normally arrive within 2-14 days, but can occasionally take longer if delayed by customs. All parcels are insured in transit. Delivery performance during busy times, such as Christmas, may be slightly lower, but Country Attire endeavour at all times to meet or exceed our customers’ expectations.

Click here to view our full delivery and returns information.


Where the goods are signed for, the customer bears the risk once the goods are signed for. If a customer believes that a parcel has been tampered with, it is their responsibility to refuse to sign for the goods.

In the event of a damaged or lost parcel, Country Attire Ltd. will forward a claim to the appropriate courier on the behalf of the customer. Country Attire Ltd. will liaise with the customer to replace or trace the missing item(s).

Failure to give accurate information while making a claim may lead to a prosecution from the courier company.


The Customer will inspect the goods within a reasonable time after receipt and shall be deemed to have accepted the goods if we have not been informed by email or letter of the desire to cancel within 14 days of receipt, or if cancellation notification is not received (see Cancellations section below for more information), the goods have not been returned to us within 21 days of receipt. If no such action is taken, Country Attire will assume that the goods have been accepted as suitable and as described. At Country Attire’s own discretion, returns for exchange/store credit will be considered after the expiry of these deadlines



If the goods are to be rejected in the time limit set in clause 7 above, the Customer shall comply with the return procedure as defined in clause 8.2, below. Country Attire Ltd. will not accept any returned goods should the return not follow the aforementioned return procedure.


All returns made without prior order cancellation must be received within 21 days of receipt to the following address -

Returns posted inside the UK
Returns Department
Country Attire Ltd.
PO BOX 188

Returns posted outside the UK
Returns Department
Country Attire Ltd.
Far Cromwell Road

Any used, soiled, worn (other than briefly to try for size) or excessively handled goods will not be eligible for return or will be subject to a deduction from the reimbursement. Underwear, hosiery and swimwear that has been worn in any way is non-returnable.

A receipt of posting should be obtained.

Please allow 28 days for your returned item to be delivered back to us. Returns made within the UK are free of charge if our Royal Mail pre-paid label or our Collect + account is used. Returns from outside the UK are at the sender’s cost, we cannot be held responsible for parcels that are lost in transit to us. Returns made under order cancellation as per the Consumer Contracts Regulations as at the sender’s cost in all cases (see full details below).

Returns will be refunded within 14 days of their receipt by Country Attire.

Click here to view our full delivery and returns information.


In cases where the rejection of the goods is due to a defect in an item, the Customer is entitled to a replacement. The faulty or damaged product may be returned to the manufacturer or Country Attire Ltd. before the replacement can be issued. Postage costs (from outside the U.K.) will be refunded to the customer on inspection of the goods and confirmation of fault by the manufacturer or ourselves.


In cases where the rejection is due to an incorrect order from the Customer or to dissatisfaction, the Customer is entitled to a refund only, exchange or credit note for full value.

If help is required with sizing please contact us prior to purchase via live support, email : or telephone – 08435077007. We also have the innovative online sizing solution, Virtusize, available on many product pages, we suggest that using this tool will ensure the correct size is purchased.


In cases where the customer does not sign for the goods on delivery or for whatever reason, they are not accepted by the customer and returned, we will offer either to re-send the package, or to refund the original payment.



Customers wishing to exercise their right to cancel under the Consumer Contracts Regulations (CCR’s) must do so within 14 days of the receipt of their order. The cancellation period will expire after 14 days from the day the order is delivered. The Customer can inform us of their wish to cancel their order under the CCR’s by using one of the following methods –

By Email -

By post
Country Attire Ltd.
PO BOX 188
United Kingdom


Returns made under the CCR’s are at the customer’s own cost and should be posted to the address under 8.2.

Goods should be sent back to us without delay and in any event not later than 14 days from the day on which you communicate your wish to cancel. Returns inside the UK are free of charge only where the right to cancel under the CCR’s is not exercised. In all other cases the Customer must return the goods at their own cost.


If you cancel this contract under the CCR’s we will reimburse all payments received, except for premium delivery charges where they were selected at checkout.

We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling, e.g.’s if clothing or footwear has been worn other than to try for size, items are soiled or where underwear/swimwear has been worn under any circumstances.

We will make the reimbursement without undue delay, and not later than 14 days after we receive back from you any goods supplied, or 14 days after you supply evidence of returning the goods, or if there were no goods supplied; 14 days after the day on which we were informed.

We will make the reimbursement using the same means of payment used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.


To contact us with a query about an order, the following methods can be used –

By Email -

Telephone – 02030961360 (+442030961360 from outside the UK)

By post to
Country Attire Ltd.
PO BOX 188
United Kingdom

All of our products are guaranteed for a minimum of 1 year under normal usage.


Any information passed through to is via a secure connection on the internet using Secure Socket Layer technology at 128bit encryption (where browsers will allow). If a customer wishes for their information to be removed from our database, this should be requested in writing at our registered office (please see below) or to

Please note credit card details are not retained. The only information stored is a customer's transaction history, name, address & e-mail address. These may be used for marketing purposes by Country Attire Ltd.. Customers will not be sent 'spam' e-mail. Should any customer not want their details used for marketing purposes, please tick the relevant box at the checkout or request to be removed at

We will never share, sell, or rent your personal information with third parties for their promotional use unless we have your permission.


The Customer shall respect all license agreements delivered by the copyright owners. cannot be held responsible or liable for any misuses conducted by the Customer or any third party. All trademarks, graphics and pictures shown on belong to their registered owners and must not be copied or reproduced without prior permission.

12. LAW

These terms and conditions are governed and shall be interpreted in accordance with English Law. Any person attempting to make fraudulent credit card transactions will be prosecuted with no exception.


Country Attire Ltd.
PO BOX 188

Tel: 08435 077 007

14. V.A.T.

Value Added Tax (VAT) is a sales tax. In the UK it is charged on most goods at a rate of 20%. Our prices include U.K. V.A.T. at the standard rate, where applicable.

*VAT is also not currently applicable to Children's clothing.

15. Spend & Save

‘Spend & Save’ offer is exclusive to none discounted items only! Brand exclusions apply (Ugg & Vivienne Westwood), subject to availability - terms & conditions apply.