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Testimonials from our lovely customers
We strive to provide our customers with highest level of service. Often customers write to thank us, here are some comments we have received....
Just a quick email to say thank you for delivering an excellent shopping experience! From the beginning to the end the service was professional, couteous and efficient and I would / have recommened 'Country Attire' to friends and family or indeed anyone who enjoys hassle free shopping.
Excellent service. I placed an order late morning on day 1, I received my order early morning day 2, You'll not get better service than that.
I would just like to express how very impressed my wife and I have been with your excellent customer service. It would appear that nothing is too much trouble for you, that you are extremely efficient and, above all, nice with it. It has been an absolute pleasure dealing with you and you can be assured that we will pass your name among our shooting/hunting chums.
Thank you for your continued assistance
T and M Goodall
Incredibly easy to do business with - excellent service and top gear!
I have now bought jackets via your internet store three or four times, and I have always been very satisfied. Will recommend you to everyone who is interested.
My new Hunter Boots arrived this morning, as scheduled. They are beautiful (as are the free gift Hunter socks that came with them) and I am very happy. Your service has been outstanding and I appreciate so much the immediate attention and follow up I received during my orer process, Very well done. i will shop again with Country Attire,
many many thanks.
Thornproof Wax Dressing - This is a great product, easy to use, does an excellent job, recommended to everybody who has a wax jacket. Having just bought a new jacket (and as we all know they are not cheap) I was horrified when i caught it on the garage wall and took off the top layer, But after using this product it is as good as new (thank the Lord) and Barbour for having such an easy to use product.
Thanks - Wonderful promt service where the team were exeptionally thorough and polite.
Dear Country Attire,
I am pleased to inform you that the balance of my order arrived today. I am very happy with my items. Thank you so much for your good service.
I am really really please with the jacket I bought from yourselves. I will definitely be buying from you in the future and recommending you. The service you provided was very good and your staff were very helpful and friendly.
I thought your service was excellent and your website / ebay shop is very eay to navigate. Your response to my purchase request was unbelievably fast and so was the delivery. I only ordered late on Thursday and I was wearing the shoes on Monday!! I would recommend your shop as your so efficient and I love my shoes!!
I would like to thank and compliment you on such an efficient service.
I ordered a coat on your website on monday evening and was suprised and delighted when it arrived here in Normandy this morning.
I will not hesitate to recommend ' Country Attire ' to friends and relatives.
It was also very helpful being able to 'track' my parcel online.
Thank you once again for your excellent service
I received the excahnge jacket today and it is perfect. I just wanted to say thank you, you have been absolutly brilliant - I haven't experienced such good customer care service anywhere else before, I have been recommending Country Attire to my friend and family.
Thank you so much!
To All, I recieved my order with the early post this morning, It fits perfect and I am very pleased with my purchase.
I am very impressed with the service, the speed and efficiency of the item delivery and i will certainly recommend you in the future.
Thank you very much for the most excellent service from your company.
The replacement wax Barbour coat has arrived safely and I just wanted to thank you for your efficency, promptness and excellent customer care; many companies would do well to take a leaf from your book in dealing with customers! I have used your company to purchase coats/jackets before and will certainly do so again in view of the service provided.
Hi. I'd just like to acknowledge reciept of the replacement coat. It arrived yesterday but the delay was caused by me putting back delivery to a day where I was at home to receive it. If I hadn't done so then it would have arrived on Tuesday, which is exceptionally quick service.
Thanks very much for helping me out with this, your company and service are so good that you will be the first place I look next time.
To whom it may concern,
This has been an excellent experience and 1st class service. Thank you for the very informative arrangements. I am delighted with the product, received this morning, on time.
My jacket has finally arrived and the alteration was made even better than I had expected. Throughout this order you have given excellent service and I am looking forward to using your services again.
Thank you very much!
Dear Country Attire,
I just wanted to praise you for a great and efficient service. I ordered a Joules polo top in the late afternoon and it arrived the very next day! Free postage as well! That's always a bonus!
I will receommend you to my friends and I will definitely be buying from you again soon!
Thank you very much!
Hello, I would like to inform you, that I received the parcel without any problem. Thank you for the excellent customer service - It is a pleasure to make purchases in your store.
Thank you very much for the beautiful presented, securely wrapped and very fast delivery of my long awaited wellington boots. I say long awaited, simply, because for years I have longed for a longer length in my very small foot size, being as I am adult! I have tried all manner of makes and styles over the years. Many have lacked quality and all length.
The main reason the Hunter boots are so much appreciated is that they actually look like they are grown up wellingtons! After years of wearing many other brands of wellingtons (some expensive by comparison) I have been so very disappointed with the leg length often reaching just to mid-calf.
I may add that as an adult who unfortunately is 4' 10" tall I suppose a size UK 1 children's fit is not exceptional; however, what is rotten is the lack of assistance out there in the wider world for those who 'suffer' like me. So, finding Hunters and your fabulous service is, after 30 years, a complete godsend, thank you!
Super service! Loved how I got a text to tell me what day my package was arriving and then got another on the day to tell me it would arrive between 18.02 - 19.02 which meant I didn't have to wait all day - Brill!!
I also had to make a call to the customer service line to name an enquiry. The Service operator was excellent. In all best service I have experienced from an online company. I wish all companies operated like Country Attire - Well done.
A quick note to thank you for the excellent service this week. The response to my telephone call, speed of the exchange and politeness of your team has been outstanding.
A very happy customer
Placed my order on Monday late morning and received it the next day!
Excellent service and extremely helpful staff.
Would definitely order from Country Attire again!
Just a note to say thanks for fast delivery today, excellent service, will recommend to all, shop again soon.
I purchased a Barbour Jacket from you, however the item needed to be returned as it was the wrong size. I received the replacement last week and its first class.
The service I have received from your Company is without question simply outstanding.
I can not recommend Country Attire highly enough.
We now unfortunately live in an age where quality customer care and service has been almost forgotton by a high percentage of organisations; however dealing with you has been a refreshing change.
Please Keep up the great work!
Thanks again to Mark and Mike, Top Job!
My order was placed with you 31st Jan at 15.08 and was delivered 1st Feb 16.14 (just 25 Hours). This plus your kind and super fast response to my email enquiry is by far the best service I have ever received from any company. The quality of the item exceeds my expectations and the packaging was excellent. I shall endeavour to sing your praises at every given opportunity and can't thank you enough for your kind quilck and courteous customer service.
Dear Staff at Country Attire,
I just wanted to drop you a quick line to say a big thank you for my order recieved yesterday. I am extremely impressed with your services as communication is the name of the game and being kept informed added to my excitment (sad I know...) Your web site is very easy to use and follow and as I love Barbour coats I now have to sit on my hands to stop myself as I want a brown, black and navy coat in the same style ! Look what you've started !
Again, many thanks and take care
May I take this opportunity to thank the Customer services team for their promp responses to a confusion with my order recently, there was some confusion with a Barbour jacket that I ordered from Amazon, however the teams honest and polite manner was second to none!! And did not cause me undue anxiety, All persons were extremely helpful and honest and reassured me even throughout their busiest period. I also did not wait too long to speak to a human being!! unlike some customer srevices depts!!!! you deserve a payrise!!!
Thank you all
Just to let you know I received my wax jacket today, very quick delivery!!! It is perfect!! So pleased with it - it fits really nice; so glad I opted for the size 10!! I wore it today in this windy weather and it was really warm - I must say!! Thank you for the Barbour Pin Badge which I have put on the pocket!! It is a very classic jacket that will never date.
Thank you so much,
Ordered the Barbour jacket on Friday afternoon +/- 16.00 and it was delivered before 06.30 on Monday morning.
We just felt that we should let you know how pleased we were with the order we placed with you. From the moment we placed the order on the internet upton the moment the parcel arrived you have kept us fully informed. The parcel arrived exactly when promised.
In these times it is very pleasant to receive good customer service and we would not hesitate to use your company again or recommend you to other people.
P & D Yates
Dear team at Country Attire,
Thank you so much!
Today our order arrived safely. Gloves, Rain chocker and Scarf are for Chrismas gifts for our friends! Thank you for your great and excellent service!
Special thanks for the measurement of the British Duffle! We ordered the UK 14, after we measured my jackets and me :)
Kind regards from
Susanne Stolp :)
Just a quick email to say your customer service is excellent and long may it reign.
Well done to you all.
Happy Christmas and a prosperous New Year to you all.
I just wanted to thank you for an excellent service. I ordered a Barbour Jacket on Friday, and it was delivered on Monday, within the allocated time solt, even though it was snowing! I was informed via e mail, throughout my order progress, and I was extrememly impressed with your communications and courtesy.
I will mot definitely recomment your company in the future.
Many thanks once again
Hello, I just got my order 'hunter wellington boots original gloss cobalt tall' and I want to thank you for the fast shipping. the order has arrived in perfect condition and I'm delighted with my purchase. Again thank you very much for sending the order so quickly.
Thank you from,
Our order arrived yesterday - one day after placing it and 7 minutes into the specified delivery hour. Incredible.
I just wanted to send a quick email to tell you how impressed I was with your customer service. I needed to return an item and exchange it for another. I called your sales centre twice and spoke to two different ladies. Both times my calls were answered promptly and my questions were dealt with quickly and in a very friendly manner. I felt the staff went out of their way to help me with sizing and delivery queries. I would not hesitate to order from you again and will be recommending to other people that they should do the same.
Thank you very much,
My order arrived on time. Just want to comment what excellent service from you all, from start to finish. Would have no hesitation in future dealings or recommending you to friends. If all suppliers were as efficient, what a joy.
Thank you for the free gift, it is really worth having.
Thank you for helping me surprose my wife. She deserves it, as she is such a good wife, and not usually this 'spoilt'. Now I know she will be warm and dry this winter.
Dear Country Attire,
Can I just say a huge thank you for my lovely Barbour. I can't believe how quick your delivery was and what a classy item the jacket is.
I will certainly be paying your website more visits.
A very satisfied customer.
Yesterday I went online to hunt down a Black Quilted Barbour Gilet and managed to track one down through your company and placed the order in the afternoon.
This morning I received it in the post.
I just wanted to thank you for your excellent and extremely promt customer service which often lacks in the Country.
Thanks again I won't ever hesitate to order directly through your company.
I have just received the order. Everything is good.
Thank you very much - Great quality!
Glad to do business with you. I hope we will do more in the future.
Thank you and best regards,
Dear Country Attire
I would just like to thank you all for your help from Country Attire especially to Hannah and Michael who I have been communicating with; they have been very efficient and responded on the same day.
It has been a pleasure dealing with you both and Country Attire.
Pat - Derbyshire
Just wanted to say thank you for the quick call-back and email this morning and for the excellent customer service from yourselves in general. Orders and enquiries are dealt with swiftly and efficiently and your telephone service is second to none. My recent return was processed and re-sent in a day. Very impressive and sadly lacking elsewhere in this day and age!
Just a quick 10 out of 10 for the fantastic service Country Attire gives! This is the second Barbour Jacket I've purchased from your company and as usual it's fantastic! Thank you very much with the help regarding my Barbour items - Best shopping experience on the net!
I do not normally write back to customer services, but this time I will.
I just received a cashmere scarf and duffle coat I ordered a week ago. What can I say, excellent service all the way from the live chat to the delivery. But the best thing are the products, and especially the duffle is amazing. Material, construction and especially fit are excellent! I have tried on so many duffle coats in the past month or so, and this is without a doubt the best value for money I can imagine.
They say that a happy customer tells one friend, an unahppy customer tells ten friends. I'll make sure to recommend Country Attire to all my friends. Keep up the good work - you have another regular customer now!
I just wanted to say your service is amazing. Every John Lewis branch in the country had ran out of the Barbour jacket I wanted and you had it ... for the same price...plus a free cap...free postage and the quickest delivery I have ever had from an online order. You also kept me in touch with what was happening all the way. Never felt so involved. Absolutely brilliant - someone there has got it right and I just wanted to let you know (from an experienced online shopper) you have been the best. Thank you.
Carolyn - Edinburgh
Terry & l have just said you will not get such WONDERFUL service from anywhere else.
We didn't believe that you could find a company that has such an excellent customer service
combined with such an excellent product of real quality. Your company, 'Country Attire 'certainly does.
It makes us proud to be British !
Carole & Terry Cooper
Dear Country Attire!
The duffle coat arrived yesterday! I have never seen a greater coat in my life before! It looks even so much lovelier than on the pictures! And the best is: It fits perfectly!!! I am sure I will buy another one sooner or later!
Thank you so much for your perfect organisation. I will tell all the people I know where I have got this duffle from and recommend your company with my best regards. To your thanks it all went so perfectly well and without any problems. You can believe me I know differently!
In one sentence: Country Attire really is an outstanding store with perfect customer care!!
Thank you so much and have a great weekend!
Hi Country Attire,
Just a quick note to say that my jacket arrived yesterday as promised. In business and personally, I do a lot of online purchasing and I must say the experience I had with your company from start to finish has been exemplary. Thank you very much for your excellent service, I am sure I will buy from your company again as a result.
Hello Country Attire,
I was astounded to receive my order within 24 hours of ordering! This is remarkably good service in an age when there is so much to complain of.
Congratulations and thank you.
Jill and Terry
I have just recieved my new Barbour jacket and free scarf, I'm absolutely delighted with both. I would also like to thank you for the speedy postal of the items. I placed the order on Sunday night and I received my goods first thing this morning. I had looked on your website to put up a review but it's not available at present, so would like to give Country Attire 5 stars via this email. I will definitely be purchasing from you again.
Donna - Lisburn, Northern Ireland
Country Attire had the best range of Barbour stock I could find on the net. Ordering was simple and delivery was very quick. I had cause to return a purchase as it did not suit me due to my body shape (!) and this went equally smoothly. The refund was made the same day as the returned goods were received. I have had excellent all round customer service from Country Attire and would not hesitate to recommend them to anyone considering buying a barbour item. Barbour clothing is great quality and priced accordingly. Its good to know you can make expensive purchases in complete confidence through Country Attire and I'll definitely buy from them again in future.
Thanks to the folks at CA for a faultless customer experience!
Gavin - Larkhall, Scotland
I'm very impressed; the boots arrived today which was very quick indeed.
They fit perfectly and I'm looking forward to the walk to work tomorrow already. ;-)
Thanks again for the excellent service, and nice emails.
I'm sure it's not the last time I'll be shopping from you, and I'll make sure to recommend you whenever I get a chance.
I left feedback on eBay, though 80 characters wasn't enough to express how much I appreciated your service. ;-D
Just a quick note to say thank you for the excellent service, the jacket has been delivered and is great.
The service you have delivered is the best I have experienced for a long time, from the websites ease of use to the conversation I had with a member of your team yesterday. (They were polite, positive and very professional)
Please keep up the good work!
Simon - Leeds
Thank you so much! I'm wondering where I can place a review of your site and FANTASTIC service as a company! I am so impressed! I work in a hairdressers so I am talking all day! I will definitely be telling all my clients about Country Attire!
Thank you so much!! X
Emma - Surrey
That was so easy :o)
Boots arrived….perfect and fit – very happy customer (plus VERY happy Wife).
Thanks so much, you have been a star and we’ll use you guys again….
Take care and kind regards,
Dear friends from Country Attire,
Just to let you know I've received the items today. Super fast delivery, professional service, lovely items, both boots and jacket fit perfect. I'm so delighted.
Thank you for the excellent service, great product and highly competitive price. I will recommend Country Attire to my friends, and look forward to returning to your online shop again soon.
Tony - Oxfordshire
Hello Country Attire,
I have found your service exceptional in terms of quality, ease of use & speed of delivery. I would definitely recommend your shop.
Dear Country Attire,
The item arrived safely on Saturday and I just wanted to say how impressed I was with your business. Any fool can sell things, but it is a mark of a really great company that can sort out a potentially major problem and leave the customer feeling that he has had great service. I would definitely shop again with Country Attire.
Dear Country Attire,
The bag arrived today and it's simply wonderful and exactly as I wanted it to be. I wanted to say that I appreciate your professionalism and your very nice gesture with the scarf (the weather became cold in France in the past few days). You can consider me as a new client of Countryattire. I will come back as I like Barbour clothes.
Kind regards and have a good day
Dear Customer Care-Team at Country Attire,
I am absolutely stunned. Positively stunned!
My parcel, a present for my Mum, has been delivered TODAY!
After all that hassle with the German mail here I expected more delay – but you managed to be as quick as lighting.
Great customer care again!! Thanks to all of you!
Hi Country Attire,
Thank you so much, this is the best customer service I have ever received from a company on the internet. We will be back.
The order arrived today: thank you.
I am delighted with my purchases. Once again, thanks you for everything; it is much appreciated.
It is lovely to deal with such a professional, efficient & friendly business such as Country Attire.
Dear Country Attire,
My Barbour Jacket arrived today just hours after I ordered it. Thank you for fast and excellent execution of my order. Before ordering I also got swift response from your live support function.
You can count me in as a returning customer!
All the best from,
The jacket has arrived. That was really rapid dispatch! :) It fits perfectly and looks exactly the way I wanted it. So thanks a hundred times for everything. I'll surely need a few more Barbour jackets in my life, and be sure I'm going to contact you.
Very best regards,
Many thanks for the Barbour Tweed Jacket. It is gorgeous and the size is correct - you were right, the larger size would have been too big!
Many thanks and best regards
Dear Country Attire,
Just a quick e-mail to say 'thank you' for the goods that i ordered. I am very pleased with them along with the prompt and efficient courier service.
Thanks, this is my third order in a short period.
I must say that you are doing a great job and really fulfill the customer value with your service!
Keep up the good work! :)
Today the jacket and the briefcase arrived. Thank You very much for all your help.
Thanks for everything. I am looking forward to the holiday.
Funny thing though . . . now I hope it rains while I'm in England
Just a short email to confirm that I have received the hood and it fits perfectly with my jacket. Once again, thank you very much and I have appreciated dealing with you.
Hello there, Just a note to say the jacket arrived. It fits perfectly and looks lovely. Something a bit different from the usual black or navy for me. Thanks also for the quick delivery.
The jacket arrived yesterday, I am over the moon with it and would like to thank you
for your help. Thank you.
I received my Barbour Jacket, liner and hood today... Everything fit's perfectly! Thanks again. I've got a lot of jealous co-workers asking me where I got my Jacket, so hopefully I'll be sending some more business your way. I at least want you to know I'm very satisfied. When I get back from my trip, I'll be looking at some long sleeve shirts; hopefully you can help me out again.
Hi, The Barbour coat has just arrived! Fits well, looks wonderful!
Thanks for your kindness and patience. Have a nice day
Just to let you that I received the replacement gloves today and I am very pleased with them. Thanks again for the quick and helpful way in which you have dealt with this.
Hey - Just want to say: THANKS!!!!!!!!!!!!!!!!!!! The Jacket and the shirt are great - I love them !!!!
Arrived just some minutes before - Thanks a lot !!! I think - we will hear again - Have a good time -
Nice day !
I received my hood today. Thank you for the great service!
The eagle has landed, got my border yesterday. Thanks for everything my friend. Do you happen to have a liner for it?
Thanks for everything
Hello, Today I received the Jacket! Thanks to your support, size C38 fit perfect! Thanks again for the perfect communication! I will surely stay your deeply satisfied customer! Best regards and greetings.